The Patient Flow & Capacity Command Centre at King Faisal Specialist Hospital & Research Centre (KFSHRC) stands out as a leading example of AI-driven healthcare management. By harnessing the power of Big Data analysis, the center refines action plans and informs targeted interventions, enhancing coordination across the hospital and boosting overall efficiency.
Since its launch, the centre has performed over 300,000 interventions, reducing bed waiting times from 32 hours to 6 hours and emergency care waiting times by 14%. Additionally, over 90% of pharmacy and laboratory services are now provided in under 15 minutes.
The centre focuses on monitoring patient flow to maintain healthcare quality and compliance with operational standards while reducing costs. Its operations are based on four pillars : predicting demand for services, monitoring actual patient flow, overseeing inpatient journeys, and coordinating operating room schedules.
Established in September 2021, the Patient Flow & Capacity Command Centre reflects KFSHRC’s commitment to improving healthcare outcomes through advanced technologies and efficient resource management. It has become a specialized healthcare solution for more patients.
It is noteworthy that KFSHRC has been ranked first in the Middle East and Africa and 20th globally in the list of the world’s top 250 Academic Medical Centres for the second consecutive year and has been recognised as the most valuable healthcare brand in the Kingdom and the Middle East, according to the 2024 Brand Finance rankings. Additionally, in the same year, it was ranked among the world’s best 250 hospitals and included in the World’s Best Smart Hospitals list for 2025 by Newsweek magazine. For more information, visit www.kfshrc.edu.saor contact our media team at mediacoverage@kfshrc.edu.sa
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