Najm has announced its operational plan for this year’s Hajj season 1445 AH. The plan aims to enhance traffic safety in the holy sites and provide comfort for the pilgrims to perform their rituals easily and safely, ensuring their safety from the moment they enter through the various entry points of the Kingdom until their safe return to their home countries.
Najm has prepared a direction and control center equipped with a network of IT systems and has utilized a range of smart applications, systems and digital channels such as the Najm app, the IVR system, WhatsApp service, the control and guidance system, and the call center. These channels contribute to increasing the speed of response and handling traffic accidents during the Hajj season, in coordination and cooperation with the General Department of Traffic.
At the field level, Najm has also established an operating center in the holy sites to provide support and assistance during the Hajj season. This center is equipped with trained personnel, numbering around 120 individuals, most of whom are responsibility determination specialists, in addition to a fleet of over 80 vehicles and motorcycles to carry out field operations and serve the pilgrims. Due to the high traffic density in the area, the motorcycles will help deal with the traffic accidents in the Holy Sites ensuring the fastest possible response.
Commenting on this plan, CEO of Najm, Mr. Mohammed Yahya Al Shehri said “We take pride in our mission which aims at enhancing the security and safety of pilgrims within an integrated system in which all government sectors participate and are supervised by the Kingdom’s leaders.
Our operational plan supports the Kingdom’s efforts to serve the pilgrims, in alignment with objectives of Pilgrims Service Program, one of the programs of Saudi Vision 2030, aimed at developing the Hajj journey to allow the performance of Hajj rituals with ease and peace of mind. Najm cooperates with all relevant authorities, including the General Traffic Department, which makes great efforts to support traffic plans on the roads leading to the holy sites, ensuring maximum traffic safety and the swiftest possible response to traffic accidents.,” he added.
Najm for Insurance Services is a closed and unlisted joint-stock company established in 2007 (1428 AH) to enhance the vehicle insurance sector in the Kingdom. Najm offers an integrated system of insurance solutions and services to citizens, residents, and visitors in 44 cities across the Kingdom, with a skilled and experienced Saudi workforce.
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